Cancel a purchase
Here you can cancel your voucher order online
Please enter your name, order number, or coupon code, as well as your email address, in the form.
Only want to withdraw from part of your order, for example one of several vouchers? Then please enter the relevant voucher code or mention it in the “Message” field.
After submitting, you will receive an email with a confirmation link. Please open the link within 48 hours and click “Confirm withdrawal”. We will then immediately send you an acknowledgement of receipt containing the content of your withdrawal and the date and time it was received.
Of course, you can still withdraw by email to office@fz-n.at or by using the model withdrawal form.